Menu 1-800-630-4694

eDirectory Support Portal

Search our growing knowledge base for helpful resources like articles, videos, and GIFs to master your online directory website software as quickly as possible or to learn more about how it all works here at Anything need to be updated? Let us know here!

If I cancel my service, what will happen to my data?

Last Updated: Jan 30, 2017 09:45AM BRST
If you choose to cancel your service we will delete your hosting account and any data relating to it. Once the account is cancelled we are not able to retrieve data for you.

If you are not sure about the future of your project, we offer "Stand by" (Cloud service) plan and "Backup plan" (Source license) to keep your data safe while you revisit your business plan. Contact our billing department for more details.

For more details about cancelling services, please visit How do I cancel my eDirectory hosting contract? article.