Menu 1-800-630-4694

eDirectory Support Portal

Search our growing knowledge base for helpful resources like articles, videos, and GIFs to master your online directory website software as quickly as possible or to learn more about how it all works here at eDirectory.com. Anything need to be updated? Let us know here!

Sitemgr Administration Area

  • What are Packages?

    The eDirectory system allows for the Sitemgr to create and manage 'Package'. The packages allow the Sitemgr to...

    Apr 05, 2012 12:09PM BRT
  • Configuring Click-to-Call and Send-to-Phone

    The eDirectory system uses a Third Party API for sending SMS Messages as well as the Click to Call feature. In...

    Feb 22, 2016 10:34AM BRT
  • Click-to-Call is disabled for listings?

    If you have the Click to Call configured within your Twilio account, but you do not see the icon visible on th...

    Apr 11, 2012 09:55AM BRT
  • Updating Copyright Text

    The Sitemgr has the capability to update the Copyright Text for the site at any time. The Copyright text will ...

    Apr 10, 2012 11:49AM BRT
  • Sitemgr System Email

    The eDirectory system is designed to send email notifications to the Sitemgr when specific activity occurs on ...

    Apr 10, 2012 05:10PM BRT
  • How to use the Navigation Configuration

    For Version 8.x.xx through Version 9.3.xx, the eDirectory system allows the Sitemgr to add, remove and rename ...

    Jul 30, 2012 10:44AM BRT
  • Updating Contact Information

    One of the standard pages in the eDirectory system is the 'Contact Us' page. By default we automatically link ...

    Apr 11, 2012 03:14PM BRT
  • Disabling and Enabling Modules

    In the Version 9.2+ of the eDirectory system the Sitemgr has the capability of enabling and disable modules vi...

    Apr 12, 2012 03:50PM BRT
  • What are Default Locations?

    The Sitemgr functionality allows for you to set 'Default Locations'. The default location will be fixed for th...

    Apr 17, 2012 12:07PM BRT
  • Backlink Feature

    In Version 9.2 and higher of the eDirectory system the members have the capability to create a 'Backlink'. A B...

    Jul 24, 2012 04:19PM BRT