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eDirectory Support Portal

Search our growing knowledge base for helpful resources like articles, videos, and GIFs to master your online directory website software as quickly as possible or to learn more about how it all works here at eDirectory.com. Anything need to be updated? Let us know here!

Sitemgr Administration Area

  • Add Locations Error on Initial Setup

    I just signed up for the hosted site and on the Welcome to your Admin Dashboard there is an option by location...

    1 Support Agent Answer 0 Community Answers Feb 13, 2016 01:58PM BRST
  • Custom pages

    I want to add custom pages to my site. On the "Content Manager" tab, I found the "Pages" t...

    1 Support Agent Answer 0 Community Answers Nov 05, 2015 03:46AM BRST
  • Moving Categories

    Once a subcategory has been created, is there a way to move it to another parent ("Father") category...

    1 Support Agent Answer 0 Community Answers Oct 10, 2015 09:04PM BRT
  • Is there a way to bulk upload a default image for each category?

    I understand there is a work around to allow categories to be bulk uploaded. Is there any way to bulk upload a...

    1 Support Agent Answer 0 Community Answers Jun 29, 2015 01:03AM BRT
  • featured article

    how do you choose which featured articles to show?

    2 Support Agent Answers 0 Community Answers Jan 22, 2015 01:03AM BRST
  • How can I assure that payment dates are reflected on the Invoice Recor...

    Hi there Please can you let me know what action needs to be taken, to ensure that payments that have not be...

    1 Support Agent Answer 0 Community Answers Feb 04, 2014 06:33AM BRST
  • Leads: new feature in v10.2

    Please explain the Leads feature in versión 10.2. What is a Lead?, Where do they come from?, Who places them? ...

    1 Support Agent Answer 0 Community Answers Dec 18, 2013 06:35PM BRST
  • Theme administration

    On the Site Manager Dashboard on the section to change Themes I selected Dining theme, but i want to go back...

    0 Community Answers Aug 20, 2013 03:40PM BRT
  • Changing the color of a button

    Is it possible to change the color of a button (ie, create your profile) myself?

    4 Support Agent Answers 2 Community Answers Jul 02, 2013 05:48PM BRT
  • Anyone know of a way to bulk upload a directory listing image along wi...

    I'm bulk uploading hundreds of listings into my directory, but I'd like each listing to have an imag...

    1 Support Agent Answer 0 Community Answers Jun 23, 2013 07:51PM BRT