Configuring Sitemgr System Email Notifications in eDirectory

Introduction

The eDirectory system is designed to keep administrators (Sitemgrs) informed about key activities occurring on the directory platform through automated email notifications. This feature allows for efficient monitoring and timely management of various aspects of the site. This article details the available system-generated email notifications and provides comprehensive instructions on how to configure the recipient email addresses, including general settings and advanced options for specific content types.

Enabling General Email Sending Configuration:

Within Settings -> Email Sending Configuration -> Administrator E-mail, the Site Manager has the primary option to enable the E-mail sending configuration.

  • Enable Email Notifications for All Actions: Check the box labeled "Check this box to enable email notifications for all actions in the directory" to activate the entire system email notification functionality.
  • General E-mail: In the "Enter the email addresses separated by commas that should receive notifications for all actions" field, designate one or more email addresses that will receive all system-generated notifications. If multiple email addresses are entered, ensure they are separated by commas.

Advanced Settings for Specific Actions:

The eDirectory system also allows for granular control over email notifications for specific content types through Advanced settings, organized into tabs for:

  • Listings
  • Events
  • Classifieds
  • Articles
  • Banners

Within each of these tabs, the Site Manager can enable notifications for the following actions:

  • A new [Content Type] is added:
    • Check the box labeled "A new [listing/event/classified/article/banner] is added" to receive an email notification each time a new item of that content type is added to the directory.
  • An existing [Content Type] is updated:
    • Check the box labeled "An existing [listing/event/classified/article/banner] is updated" to receive an email notification when an existing active item of that content type has been modified.

Additional E-mails for Specific Actions:

Below the general email settings and the advanced settings for content updates, the Site Manager can configure "Additional e-mails for specific actions".

  • Define additional email addresses to notify for specific actions. Enter the email addresses separated by commas. In the designated fields for each specific action (e.g., Listing Add, Event Update, Account Add, Contact Us, Payment Received, Reviews, Claimed Listing, Comments, Import), you can enter one or more email addresses, separated by commas, to receive notifications for that particular event. This allows for routing specific alerts to relevant individuals or teams.

System-Generated Email Notifications for Sitemgrs (Comprehensive List):

Based on the configurations above, eDirectory can notify Sitemgrs about the following activities:

  • Listing Add: (Based on Advanced Settings and/or Specific Action Emails)
  • Listing Update: (Based on Advanced Settings and/or Specific Action Emails)
  • Event Add: (Based on Advanced Settings and/or Specific Action Emails)
  • Event Update: (Based on Advanced Settings and/or Specific Action Emails)
  • Banner Add: (Based on Advanced Settings and/or Specific Action Emails)
  • Banner Update: (Based on Advanced Settings and/or Specific Action Emails)
  • Classified Add: (Based on Advanced Settings and/or Specific Action Emails)
  • Classified Update: (Based on Advanced Settings and/or Specific Action Emails)
  • Article Add: (Based on Advanced Settings and/or Specific Action Emails)
  • Article Update: (Based on Advanced Settings and/or Specific Action Emails)
  • Account Add: (Based on Specific Action Emails)
  • Contact Us: (Based on Specific Action Emails)
  • Help / Support: (Based on Specific Action Emails)
  • Payment Received: (Based on Specific Action Emails)
  • Reviews: (Based on Specific Action Emails)
  • Claimed Listing: (Based on Specific Action Emails)
  • Comments: (Based on Specific Action Emails)
  • Import: (Based on Specific Action Emails)

Conclusion

eDirectory's robust Sitemgr System Email notification system offers a high degree of customization, allowing administrators to stay informed about critical activities on their platform. By enabling the general email sending configuration and leveraging the advanced settings and specific action email options, you can tailor the flow of information to suit your team's structure and responsibilities, ensuring efficient directory management and timely responses to important events

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