Inviting eDirectory Support to Your Stripe Account

Introduction

To facilitate the seamless integration of Stripe with your eDirectory website, our support team may require temporary access to your Stripe account. This allows us to efficiently configure the necessary settings and ensure a smooth and successful connection between the two platforms. This article provides clear instructions on how to invite our dedicated Stripe setup team to your Stripe account with the appropriate permissions.

Step-by-Step Guide to Sending a Stripe Invitation:

Access Your Stripe Account:
- Open your web browser and navigate to the Stripe website: stripe.com.
- Log in to your Stripe account using your credentials.
Navigate to Team Settings:
- Once logged in, locate the "Settings" option in your Stripe dashboard (usually found in the top right corner or left-hand menu).

Within the "Settings" menu, navigate to "Account settings" and then select "Team and security."

Initiate a New Team Member Invitation:
- On the "Team" page, click the "+ New member" button.

Enter Invitation Details:
- In the "Email" field, enter the following email address for our Stripe setup team: stripesetups@arcasolutions.com.
- For the "Role" selection, choose "Developer." This role provides us with the necessary technical permissions to configure the Stripe integration without granting access to sensitive financial information.
- After entering the email address and selecting the "Developer" role, click on the "Send Invites" button.

Confirmation:
- After sending the invitation, please notify us that the invitation has been sent. This will allow our team to promptly accept the invitation and begin assisting with your Stripe integration.

Need Further Assistance?

If you require any additional information or encounter any difficulties while sending the invitation, please do not hesitate to contact our support team at support@edirectory.com. We are here to guide you through the process and ensure a smooth Stripe integration for your eDirectory website.

Thank you for your cooperation in this important step towards a successful Stripe integration.

Conclusion

By following these straightforward steps to invite our Stripe setup team to your account with the "Developer" role, you enable us to efficiently and securely assist you with the Stripe integration process for your eDirectory website. This collaborative approach ensures a smooth and accurate configuration, allowing you to seamlessly process payments and leverage the full capabilities of Stripe within your eDirectory platform. Once the invitation has been sent, please inform us so we can promptly begin the integration process. Remember, our support team remains available at support@edirectory.com should you have any questions or require further assistance at any stage.