How to Approve Claimed Listings

Introduction

As an eDirectory site manager, a key aspect of your role is to efficiently manage listing ownership transfers. Approving claimed listings is a vital step in empowering listing owners to enhance their profiles with rich media like images and videos. This process ensures a smooth experience for your users and contributes to a more engaging and informative platform. This straightforward guide will walk you through the simple steps to approve claimed listings within your eDirectory Site Manager.

Step 1: Accessing Your Site Manager Dashboard:

The first step in managing claimed listings is to access your administrative hub. Log in to your eDirectory Site Manager using your designated credentials. Once logged in, you will be directed to your main dashboard.

Step 2: Navigating to the Activity Tab:

Once you are in the Site Manager, locate the "Activity" tab in the main navigation menu. Click on this tab. The "Activity" section provides a centralized overview of various actions occurring on your site, including pending listing claims.

Step 3: Selecting the "Claim" Option:

Within the "Activity" tab, you will find a sub-menu or a list of activity types. Locate and click on the "Claim" option. This specific section is dedicated to displaying and managing all the listings that have been claimed by their respective owners.

Step 4: Approving the Listing Claim:

In the "Claim" section, you will see a list of all the listings that are currently awaiting your approval. Identify the specific listing you wish to approve and click on it to view its details. Within the listing details, you will find the "Approve" button. Simply click on this "Approve" button to grant the claiming user ownership and full editing rights (including media uploads) to the selected listing.

Understanding Owner Access After Claiming:

It's important to note that when a listing owner initially claims their listing, they gain immediate access to a form allowing them to update certain basic information. However, for security and content control, specific fields such as image and video uploads are typically restricted during this initial claiming phase. These rich media features become fully accessible to the listing owner immediately after you, the site manager, approve the listing claim, as highlighted in the system message upon approval.

Enabling Rich Media Access:

Upon your successful approval of the claimed listing, the owner will gain unrestricted access to the media management sections, allowing them to upload images and embed videos to their profile.

Curious about the listing claim process for your clients? Learn more in our article: How to claim a listing as a sponsor.

Conclusion

By following these four simple steps, you effectively empower listing owners to take full control of their online presence on your eDirectory. Granting approval unlocks the ability for them to enrich their profiles with compelling visuals, ultimately enhancing the overall appeal and informational value of your platform.

Remember that approving claimed listings is more than just an administrative task; it's a crucial element in fostering a dynamic and interactive community on your site. By providing listing owners with the tools to showcase their businesses effectively, you contribute to a more vibrant, engaging, and ultimately successful online directory.

Empower your platform with approved claimed listings and watch as your content becomes richer and more visually captivating, creating a better experience for everyone.