Inviting eDirectory as an Admin to Your Google Play Store Account

Introduction

The Google Play Store serves as the central platform for distributing and managing your Android application. To guarantee the successful submission and ongoing maintenance of your eDirectory app on this platform, it's essential to grant our team the necessary administrative permissions within your Google Play Store account. This guide provides a clear, step-by-step process to invite us, ensuring we can effectively assist you.

Note: It is important to note that this procedure is only applicable when one of our developers is directly assisting you with submitting your App, particularly if you have purchased our Android App Submission Service or require any form of assistance. However, it is essential to clarify that eDirectory is not accountable for the submission of your app to the stores.

For guidance on App Store Submission, please consult the following articles:

iOS App Building and Submission

Android App Building and Submission

Steps to Invite eDirectory to Your Google Play Store Account:

  1. Access Your Google Play Store Account: Open your web browser and navigate to the Google Play Console: https://play.google.com/apps/publish/. Log in using your Google account credentials.
  2. Navigate to Users and Permissions: Once logged in, locate the left-hand navigation menu and click on "Users and permissions."

  1. Initiate User Invitation: On the "Users and permissions" page, look for the three vertical dots (often representing "More options") and click on them. From the dropdown menu that appears, select "Invite new users" to begin the invitation process.

  1. Enter the eDirectory Team's Email Address: In the "Invite user" section, carefully enter the following email address: contatestearca@gmail.com.

Note: Please do not set an expiration date for this invitation. This ensures our team can continue to assist with future app updates without requiring a new invitation.

  1. Assign Administrator Permissions: On the same "Invite user" page, scroll down until you find the "Account permissions" section. To grant full access necessary for submitting and managing your app effectively, select the "Admin (all permissions)" role.

Note: Inviting us as an "Admin" is crucial. Full administrative access is required to perform essential tasks such as app submission, updating, and troubleshooting.

  1. Send the Invitation: After you have accurately filled in all the required details, click the "Send invite" button to finalize and send the invitation to the eDirectory Team.

  1. Notify eDirectory Support: Once you have successfully completed the invitation process, please promptly notify our support team by sending an email to support@edirectory.com. This will allow our team to verify receipt of the invitation and confirm that we have the necessary permissions to proceed.

Conclusion

By diligently following these steps, you will successfully grant our team the required administrative access to your Google Play Store account. This crucial step enables us to efficiently submit and manage your eDirectory app, handle necessary updates, effectively troubleshoot any potential issues, and ultimately ensure your app operates smoothly for your users. Should you have any questions or require further assistance at any point during this process, please do not hesitate to contact us at support@edirectory.com. Thank you for your cooperation, which allows us to provide you with the best possible support!

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