Instant Messenger Plugin

Introduction

The Instant Messenger Integration plugin provides a seamless and direct communication channel between your website visitors, site managers, and listing owners (sponsors) by embedding popular messaging platforms like WhatsApp, Telegram, or Facebook Messenger directly into your site. This powerful tool enhances user engagement by offering immediate contact options for inquiries and support, while also empowering sponsors to improve their client communication directly from their listings. This comprehensive guide will walk you through the simple steps to set up and configure the Instant Messenger Integration plugin, streamlining communication and fostering stronger connections on your website.

Enabling Instant Messenger for Listing Owners:

1. Define Listing Owners' Access:

• Navigate to Settings in your site manager and click on the "Products & Plans" and click on "Manage Products" section.
• Select the "Listings" tab and choose the specific listing levels you wish to grant access to the instant messenger feature.
• Within the settings for the selected levels, locate the option labeled "Instant Messenger Integration" and check the box to enable it for those tiers.
• Click "Save Changes" to apply the instant messenger functionality to the chosen listing levels.

2. Configuring Instant Messaging for Listings:

Once enabled at the listing level, individual sponsors can integrate their preferred messaging platforms (Facebook Messenger, Telegram, and WhatsApp) when adding a new listing or editing an existing one through the "Instant Messaging" tool. Under Content → Listings, when you click to create a new listing or edit an existing one, you will find the "Instant messaging" field.

Each configured messaging platform will be displayed as a distinct contact option on both the listing detail page and the results page, providing direct links for users to connect with the sponsor via their chosen messenger.

Setting Up Instant Messenger for the Site Manager:

1. Enable Floating Contact Button:

• Go to Settings in your site manager and click on the "General Settings" section.
• Select the "Plugins" tab and locate the "Instant Messenger Integration Settings."
• Check the checkbox to enable the floating contact button that will appear on your site.
• Choose the desired position for the floating button (e.g., bottom-right, bottom-left).
• Select the specific messenger platform (WhatsApp, Telegram, or Facebook Messenger) you want to use for the site manager contact button.
• Click "Save Changes" to activate the floating contact button feature.

2. Complete Basic Information:

• Navigate to Settings and then click on the "Basic Information" section.
• Locate the "Instant messaging" section within the "Basic Information" settings.
• Fill out the required fields with valid information relevant to your chosen messenger platform (e.g., WhatsApp phone number, Telegram username, Facebook Messenger Page ID).
• Ensure that all settings are configured correctly to enable the floating button to appear consistently on all pages of your site, except for listing detail pages and search results pages (where sponsor contact options are typically displayed).
• Click "Save changes."

• Once the instant messenger for the site manager is configured, a convenient floating button will be displayed on your website pages:

  

Conclusion

By following these simple steps, you can effectively leverage the Instant Messenger Integration plugin to facilitate seamless, real-time communication between site managers, sponsors, and website visitors. Enhance user experience by providing immediate contact options, streamline client communication for listing owners, and ultimately drive engagement on your website by effortlessly integrating popular messaging platforms like WhatsApp, Telegram, or Facebook Messenger. Get started today and unlock the full potential of instant messaging for your online presence!