How to Update Your eDirectory Subscription Credit Card

To change the credit card associated with your eDirectory subscription, please follow these instructions:

Step 1: Access the Credit Card Update Form

• Go to the following link:
  • https://gm307.infusionsoft.com/app/orderForms/7d9c57d9-229b-4599-b0db-1dc0f4070067
• You will be directed to a page that resembles a shopping cart. It will contain a single item labeled "Update Credit Card," and the total amount will be $0.00.

Step 2: Proceed to Checkout

• Click the "Checkout" button on the page.

Step 3: Provide Your Billing Information

• In the "Billing Information" section, enter your name, billing address, and contact details.

Step 4: Enter New Payment Information

• In the "Payment Information" section, provide the details of your new credit card, including the card number, expiration date, and CVV.

Step 5: Review and Submit Your Order

• Click "Review Order" to verify the information you've entered.
• Follow any remaining prompts to complete the update process.

Important Notes:

• Email Address: When filling out the "Billing Information," it is crucial to use the same email address you used when you initially signed up for eDirectory. This ensures that the new credit card is correctly linked to your existing account. Using a different email address may create a duplicate account and could delay the update.
• Billing Timing: Your new credit card will not be charged until your invoice due date, unless you have an outstanding balance on your account.