I just ordered eDirectory. What happens next?
First of all, thank you for your order and welcome to eDirectory!
Once your order has been placed, here’s what you can expect:
Order Confirmation & Account Access
You will receive an Order Confirmation email containing important details about your purchase and a link to access your eDirectory account. This will be your central hub for managing your directory.
Installation & Setup
Our team will begin setting up your eDirectory system. The installation process typically takes a few minutes. During this time, we ensure that your directory is properly configured and ready for customization.
Welcome Email & Site Credentials
Once the installation is complete, you will receive an automatic email notification with your site's credentials and also a member of our support team will send you an email within 24 to 48 business hours with initial setup instructions.
Getting Started with eDirectory
While waiting for your setup to be completed, we encourage you to explore our online resources to familiarize yourself with eDirectory’s features and capabilities:
- Getting Started Videos – Watch step-by-step tutorials to help you configure your directory.
- eDirectory Knowledge Base – Find guides and FAQs covering essential topics.
- Resouces – Learn how to manage your directory.
- Blog - Check our latest updates
- Webinars - Sign up for upcoming webinars
Need Help?
If you have any questions or concerns during this process, feel free to reach out to our support team emailing support@edirectory.com. We’re here to help you get the most out of your eDirectory experience!
Welcome aboard, and we look forward to seeing your directory thrive!