What You Need to Know Before Purchasing Our App Submission Service

Introduction

Publishing an app on the Apple App Store and Google Play Store requires several technical prerequisites, specific developer accounts, mandatory setup steps, and a clear understanding of how the submission and maintenance process works.

To ensure complete transparency — and to help you avoid delays, unexpected costs, or misunderstandings — this article outlines everything you need to know before purchasing our App Submission Service.

By understanding what is required and what is (or is not) included, you will be fully prepared and the submission process will run smoothly.

Mandatory Requirements Before We Can Begin

Before we start the submission process, you must have:

Active and Accessible Domain

Your website must be published and live on a custom domain.

Privacy Policy Page

Both Apple and Google require a visible, publicly accessible Privacy Policy page on your website.

Required Accounts (Active and Set Up)

The following accounts are mandatory, and you must have them ready before we begin.

Apple Developer Account (Company)

Must be a Company/Organization account.
Annual Apple Developer fee: USD $99/year (paid directly to Apple).
You will need to invite us to your account following the instructions provided after purchase.

Google Play Console Account (Company)

Must be a Company account.
Individual accounts are limited and require a 14-day testing phase with 20 users, which delays the process.
One-time Google fee: USD $25.

Firebase Account

Required for push notifications and app database storage.
You must create the project and invite our team as instructed.

App Configuration Inside eDirectory

Before we can generate the mobile build, you must complete the required steps in:

Mobile Apps > Create Your App

You must complete:

Logo upload
Splash screen upload
App color selection

We cannot proceed without these items.

Additional External Costs

Maintaining an app in the stores includes platform fees that are not related to eDirectory, such as:

Apple Developer Program: USD $99/year
Google Play Console: USD $25 one-time

These fees are paid directly to Apple and Google.

Scope of Our App Submission Service

✔ Included:

Android and iOS build generation
Certificate and key configuration
Submission to both app stores
Support during the review and approval process

❌ Not included:

Ongoing maintenance of your app after publication
Future app updates
Changing the logo, colors, splash screen, app name, or any design/content after the app is approved
Resubmission of new builds not related to a submission error

If you need to change anything after the app is live, a new build and a new update submission will be required, which is not covered by the App Submission Service.

App Store Review Responsibilities (Apple & Google)

Please keep in mind:

We do not control approval timelines
We cannot guarantee immediate approval
Apple and Google may request changes or reject the app
Inappropriate or incomplete content on your website may lead to rejection

Our team assists during the review process, but final decisions belong entirely to Apple and Google.

Quick Summary

Before purchasing, you must have:

✔ Active domain

✔ Privacy Policy page

✔ Apple Developer (Company)

✔ Google Play Console (Company)

✔ Firebase project created

✔ Logo, splash screen, and colors configured

You must also be aware that:

⚠️ External platform fees apply

⚠️ Submission does not include ongoing maintenance

⚠️ Updates require a new build and new submission

⚠️ Approval is controlled by the app stores

Conclusion

Purchasing the App Submission Service is an important step toward making your app available on the two largest mobile platforms. However, to ensure a smooth and efficient process, it’s essential to understand all technical requirements, external fees, mandatory setup steps, and the scope of the service ahead of time.

By preparing the required accounts, configuring your app in eDirectory, and understanding what is — and is not — included, you help ensure a faster, more organized, and stress-free submission experience.

Our team is ready to assist you with every step of the submission process. If you have questions before purchasing, feel free to reach out.