Inviting eDirectory as an Admin to Your Apple Developer Account

Introduction

To facilitate the seamless setup and efficient management of your eDirectory-powered iOS application, our dedicated team requires specific access to your Apple Developer account. The most secure and recommended method for granting this access is by inviting the eDirectory Team as an administrator within your App Store Connect portal. This guide provides a clear, step-by-step process to successfully invite us, ensuring we have the necessary permissions to assist you effectively.

Note: It is important to note that this procedure is only applicable when one of our developers is directly assisting you with submitting your App, particularly if you have purchased our iOS App Submission Service or require any form of assistance. However, it is essential to clarify that eDirectory is not accountable for the submission of your app to the stores.

For guidance on App Store Submission, please consult the following articles:

iOS App Building and Submission

Android App Building and Submission

Steps to Invite eDirectory to Your Apple Developer Account:

Step 1: Access App Store Connect: Begin by opening your preferred web browser and navigating to the App Store Connect website: https://appstoreconnect.apple.com/. Log in using your personal Apple Developer account credentials.

Step 2: Navigate to Users and Access: Once you are logged in, locate and click on the "Users and Access" section within the App Store Connect dashboard.

Step 3: Initiate User Invitation: Within the "Users and Access" section, you will find a list of current users. Click on the add button (+), typically located near the top of the page, to begin the process of inviting a new user.

Step 4: Enter the eDirectory Team's Information: A dialog box will appear, prompting you to enter the details of the new user you wish to invite. Please fill out the form with the exact information provided below:

First Name: eDirectory Team
Last Name: Support
Email Address: contatestearca@gmail.com
Functions: Select Administrator from the available roles.
Additional Resources: Ensure you check both the "Access to Reports" and “Access to Certificates, Identifiers & Profiles” options. After selecting these, click on the "Next" button to send the invitation to the eDirectory Team.

Important Note: If you do not see both the "Access to Reports" and “Access to Certificates, Identifiers & Profiles” options available, it may indicate that your current Apple Developer membership does not support this level of granular permission control for invitations. In such cases where you cannot grant this specific access, we may require your direct Apple Developer credentials to proceed with the necessary app setup. Please contact eDirectory Support directly at support@edirectory.com for further guidance and alternative solutions.

Step 5: Notify eDirectory Support: After you have successfully sent the invitation through App Store Connect, please promptly notify our support team. This will allow us to quickly confirm receipt of the invitation and verify that we have the necessary permissions to begin assisting you with your eDirectory app setup.

Conclusion

By granting the eDirectory Team administrator access to your Apple Developer account via App Store Connect, you enable us to efficiently assist you with the initial setup and ongoing management of your iOS application. This streamlined process ensures that we have the necessary permissions to help you succeed. Should you encounter any difficulties during the invitation process, or if the required access options are not available within your account, please do not hesitate to reach out to our dedicated support team at support@edirectory.com for comprehensive assistance and further instructions.