The 'Featured Listing' area is on the homepage of the directory as well as on the homepage of the business listings module. The Featured Listings will be displayed prominently on your homepage right below the Slider.
If you don't see your listing in featured listings, please check if it meets the following conditions.
Is it a featured listing level? You can select which listing level will count as featured listings from the sitemgr. Normally, it is the diamond level because they are the highest-paying listings. Please check from Manage Levels and Pricing settings if the featured listing level is enabled.
And then check if the listing is Active and belongs to the featured listing level.
And finally, make sure that you have the Featured Listings widget on that page.
If the listing meets all of these conditions, it should appear in the featured listings section. Otherwise please contact us via firstname.lastname@example.org so that we can check if there is a problem.