eDirectory - Support Center

General Information 22

• What is eDirectory?
• Who owns the data in my eDirectory?
• Is eDirectory mobile responsive?
• Add On Sites - What are them?
• I just ordered the eDirectory system. What happens next?

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Getting Started Videos 17

• Getting Started #1 - How to Login to your new Directory website
• Getting Started #2 - Email Sending Configuration
• Getting Started #3 - How to add Categories to your new Directory website
• Getting Started #4 - Add a Logo to your new Directory website
• Getting Started #5 - Connecting a Domain Name to your new Directory website

See all 17 articles

Content Manager 11

• How do I add a blog Post?
• How do I import listings?
• How do we make a listing a featured listing?
• My Import is stuck in 'Pending' status?
• eDirectory Banner Ads System

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Listing Templates 6

• Meet the new eDirectory v13
• Listing Template Editor
• Listing Templates Widgets Overview
• How to use the Call to Action (CTA) button
• How to use the Description Widget

See all 6 articles

Activities Dashboard 6

• How to Check Reviews
• Revenue Reports: How to View Custom Invoices
• Revenue Reports: How to View Invoice Information
• Revenue Reports: How to Check Transaction History
• How to Generate a Search Report:

See all 6 articles

Promotion Center 9

• Video: 7 Tips to Use Social Media to Your Advantage
• Google Integration
• Google Tag Manager Configuration
• Creating and Using Promo Codes
• 7 Tips to Use Social Media to Your Advantage

See all 9 articles

Design Center 10

• Unsplash Integration
• Video Widget
• How to change font family
• Results Widget
• Header Widget

See all 10 articles

Configuration Center 24

• How do I add Additional Locations to my site?
• How do I register for Google Adsense?
• How to configure login with Facebook
• How do I configure Google Analytics?
• Facebook Admin Invitation

See all 24 articles

Mobile Apps 12

• Apple Store Admin Invitation
• How to Send Push Notifications
• Is the App compatible with iPad
• How to build and publish your Android app
• How to Build your iOS App and Submit it to Apple

See all 12 articles

Sitemgr Administration Area 2

• Where do I access my Sitemgr Administration Area?
• How to Add New Site Manager Accounts and Setting Permissions

Sponsor Area 7

• How to create a sponsor account
• How to log in as a sponsor
• How to make a payment from the Sponsor Area
• How to edit an existing listing as a sponsor
• What are Statistics and Activity Report (Sponsor Dashboard)

See all 7 articles

User Profile Area 1

• Understanding the User Roles of eDirectory

eDirectory Plugins 30

• Advanced Social Media for Event
• Advanced Review for Listing
• Additional Videos for Listing
• Additional Videos for Article
• Additional Locations for Listing

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eDirectory Code Customization 12

• Best practices for customizing the source code
• How to Request a Quote
• Helpful Resources to Complete Customization Form
• Where is the eDirectory API Documentation?
• How do I add support for a new Language*?

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Installation and Hosting 20

• What does it mean when you say eDirectory is a hosted solution?
• What are the details of eDirectory hosting?
• What are the steps for self installing eDirectory?
• How can I add SSL certificate to my website?
• I am a hosted license and would like to setup email addresses

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Your Account with eDirectory 11

• How do I upgrade to the latest version of the eDirectory system?
• Why do I need to reactivate my software?
• How do I upgrade to an Owned License?
• How do I transfer my eDirectory License?
• If I cancel my service, what will happen to my data?

See all 11 articles

eDirectory - Legacy Versions 62

• How do I add a Category?
• How to Add a Deal:
• How to upgrade my listing as a sponsor
• How do I update the Credit Card used for my eDirectory subscription?
• How to Add a Banner:

See all 62 articles

eDirectory Forum 0

Important Notification to ALL hosted clients 0

Internal Knowledge Base 0

Canned Responses 0