eDirectory - Support Center

General Information 56

• What is eDirectory?
• Who owns the data in my eDirectory?
• Is eDirectory mobile responsive?
• Add On Sites - What are them?
• I just ordered the eDirectory system. What happens next?

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Getting Started Videos 17

• Getting Started #1 - How to Login to your new Directory website
• Getting Started #2 - Email Sending Configuration
• Getting Started #3 - How to add Categories to your new Directory website
• Getting Started #4 - Add a Logo to your new Directory website
• Getting Started #5 - Connecting a Domain Name to your new Directory website

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Content Manager 15

• How do I add a blog Post?
• How do I import listings?
• How to Export Data
• How do we make a listing a Featured Listing?
• My Import is stuck in 'Pending' status?

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Listing Templates 7

• Meet the new eDirectory v13
• Listing Template Editor
• Listing Templates Widgets Overview
• How to use the Call to Action (CTA) button
• How to use the Description Widget

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Activities Dashboard 6

• How to Check Reviews
• Revenue Reports: How to View Invoices and Custom Invoices
• Revenue Reports: How to View Invoice Information
• Revenue Reports: How to Check Transaction History
• How to Generate a Search Report

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Promotion Center 21

• Video: 7 Tips to Use Social Media to Your Advantage
• Google Tag Manager Configuration
• Creating and Using Promo Codes
• 7 Tips to Use Social Media to Your Advantage
• How to Add a Promotional Code

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Design Center 11

• Unsplash Integration
• Video Widget
• How to change font family?
• Results Widget
• Header Widget

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Configuration Center 34

• How do I add Additional Locations to my site?
• How do I register for Google Adsense?
• How to configure login with Facebook
• How do I configure Google Analytics?
• Facebook Admin Invitation

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Mobile Apps 21

• How to build IOS app
• How to create and publish your Android app
• Apple Push Notification
• Banners on mobile app
• How to create banners exclusive to the App

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Sitemgr Administration Area 5

• Where do I access my Sitemgr Administration Area?
• What are Packages?
• Social Media for Sitemgr & Listing
• How to Add New Site Manager Accounts and Setting Permissions
• How to approve claimed listings

Sponsor Area 9

• How to create a sponsor account?
• How to Log in as a Sponsor?
• How to make a payment from the Sponsor Area?
• How to edit an existing listing as a sponsor
• What are Statistics and Activity Report (Sponsor Dashboard)

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User Profile Area 1

• Understanding the User Roles of eDirectory

eDirectory Plugins 27

• Advanced Review for Listing
• Additional Videos for Listing
• Additional Videos for Article
• Additional Locations for Listing
• Article Association for Listing

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eDirectory Code Customization 12

• Best practices for customizing the source code
• How to Request a Quote
• Helpful Resources to Complete Customization Form
• Where is the eDirectory API Documentation?
• How do I edit existing Languages or add support for a new one?

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Installation and Hosting 22

• What does it mean when you say eDirectory is a hosted solution?
• What are the details of eDirectory hosting?
• What are the steps for self installing eDirectory?
• How can I add a SSL certificate to my website?
• I have a hosted license and would like to setup email addresses

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Your Account with eDirectory 11

• How do I upgrade to the latest version of the eDirectory system?
• Why do I need to reactivate my software?
• How do I upgrade to an Owned License?
• How do I transfer my eDirectory License?
• If I cancel my service, what will happen to my data?

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eDirectory - Legacy Versions 56

• How do I add a Category?
• How to Add a Deal:
• How to upgrade my listing as a sponsor
• How to Add a Banner
• Edit the Design of Your eDirectory Site on v11.1 (legacy)

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eDirectory Forum 0

Important Notification to ALL hosted clients 0

Internal Knowledge Base 0

Canned Responses 0

Videos 4

• Description Widget
• Range Widget
• Linked Listings Widget
• Call to Action Widget

External Integrations 2

• How to add a Chat tool to your eDirectory?
• How to send web notifications

New eDirectory version 13.5.0 17

• Products and Plans for New Clients
• Updates to the Promotion Section
• How to activate Stripe on my eDirectory on version 13.5.0
• How to configure Paypal Standard on version 13.5.0
• How to configure Authorize.Net on version 13.5.0

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eDirectory Plugins version 13.5 26

• Additional Locations for Listing version 13.5
• Additional Videos for Article version 13.5
• Additional Videos for Listing Version 13.5
• Advanced Review for Listing Version 13.5
• Article Association for Listing Version 13.5

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Templates 0