My Import is stuck in 'Pending' status? Print
Modified on: Mon, 24 Feb, 2020 at 4:49 AM
1. Add a new ticket into your Change Request system and title it as 'Import Stuck in Pending Status'
2. Tag the case as 'Urgent'
3. Submit the case into the system.
With the case submitted our support team will be able to verify the issue, and if it is related to stalled Cron Jobs, they will be able to refresh them and the import will begin running immediately.
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