Web Accessibility Compliance (ADA) 


In this article, we’ll cover how you can integrate external services to make your online directory ADA compliant. 

The Americans with Disabilities Act (ADA) became law in 1990. The ADA is a civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life, including jobs, schools, transportation, and all public and private places that are open to the general public. The purpose of the law is to make sure that people with disabilities have the same rights and opportunities as everyone else, including the use of websites.

For the sake of this article, we will use a tool called UserWay, but you are free to use the one of your preference. We are not associated, authorized, endorsed by, or in any way officially connected to userway.org.

To make your online directory ADA Compliant by using UserWay, you must add their script through Google Tag Manager.

Here is how to do it:

1. Create an account on UserWay.org and log in to the dashboard to copy the script. You can start with a free account. 

2. Be sure your eDirectory is integrated with Google Tag Manager. For your reference, please check this article


3. Now go to your Google Tag Manager dashboard. 

4. Create a Custom HTML tag.

5. Place the script copied from Userway.

6. Add a Trigger - in general, the most used trigger is “Page View - All Pages”, this will make the Userway compliance tool to be displayed on all pages of your website.

7. Save the tag/trigger.

8. Publish the changes.

After publishing the changes on your Google Tag Manager, go to your directory and the UserWay widget should be visible on your site within a few minutes.

For more information on Custom Tags, please head to https://support.google.com/tagmanager/answer/6107167?hl=en&ref_topic=3002579

For more information on Triggers, please visit https://support.google.com/tagmanager/topic/7679384?hl=en&ref_topic=3441647

Disclaimer: eDirectory is not affiliated with User Way or any other ADA compliance tool. eDirectory and the eDirectory support team are not responsible for training external integrations and/or third-party tools.