Now, you can manage all your tickets at the same place! In this article, we will show you how to activate your account and have access to your new dashboard.

1- Access the website: https://support.edirectory.com/en/support/login 

2- Click the button “Sign up with us” at the Sign Up area.

3- Fill in the data in the field “Full name and e-mail”. Remember to select reCaptcha field before clicking on the “Register” button.

4- Send an e-mail to support@edirectory.com asking us to activate the account on the desk.


5- When you receive our activation email, click on the link available in the body of the email to activate your account.

6- Fill in the fields “Full Name”, “Enter password” and “Retype password” then press the button “Activate and log in”. 

7- Return to the login page and fill in the registered email and password.


8- The Support Center home page will open. Select the “Tickets” option.


9- You can now manage your tickets through your account panel. All tickets will be available showing information such as Status, Last e-mail, etc.