If you haven't received the password reset email, it’s likely that the Email Sending Configuration in your site manager hasn’t been set up. This can prevent the reset email from being sent.
What to Do:
- Since you can’t access your site manager, please reach out to our support team at [email protected]. We’ll manually reset your password and help fix the email configuration to ensure you receive reset emails in the future.
Our team will assist you promptly to resolve the issue.