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Solution home eDirectory.com General Information

I forgot my password but didn't receive the Reset Password email. Why? Print

Modified on: Wed, 4 Aug, 2021 at 3:24 PM


The most common reason is that the Email Sending Configuration in your site manager wasn't set up properly. You can set it up by following the instructions below.


Getting Started #2 - Email Sending Configuration


In the meantime, please contact our support team by email support@edirectory.com so that we can reset your password manually.


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