eDirectory - Support Center

Note: you must have the Google Tag Manager integration configured before setting this up. If you haven't yet, click here.   You can easily set your di...

Aside from the regular FTP (File Transfer Protocol) clients, you can also access your website source files via SFTP or Secure File Transfer Protocol clients...

It is possible to use Facebook chat bubble in your eDirectory. In order to do that, please open the PDF file attached and follow the instructions. If you ha...

After successfully uploading your file and mapping the content columns, the import section can still throw an error message. This usually happens wh...

We see this question often, and 99% of the time it is related to the site owner triggering our anti hack security measures, and locking their IP address fro...

If you can't access your website from a specific place, you can either have a firewall blocking you, or your IP is blocked in our servers. This situ...

Configurando PagSeguro O primeiro passo para configurar o PagSeguro em seu eDirectory é entrar em sua conta PagSeguro utilizando o site: pagseguro.uol.c...

The most common reason is that the Email Sending Configuration in your site manager wasn't set up properly. You can set it up by following the instructi...

When listings are added to your website without an owner, it’s displayed a link for the owners to “claim” them so they can signup for an account and start t...

Since 2018 it's mandatory for websites targeting European citizens to ask for explicit consent for personal data storing/management. It's regulated ...